Overall rating: 4.5625 / 5 from 16 reviews.

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Review topics: ["quality","looks","chairs","cushions","sofa","painting"].

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Q&A

The cushion covers are washable?

Hi Liena, Thank you for your inquiry! Our cushion covers are not designed to be removable for machine washing. Instructions for cleaning cushions are found in our Help Center. Here are the basic cleaning steps - Remove loose debris from cushion covers before it embeds in the fabric. Using your dry vacuum makes quick work of this. Create a mixture of ¼ cup of dish soap per gallon of warm water in a bucket. (For 5 gallons of water, use 1¼ cup of soap.) Apply the mixture to the material with a clean cloth. Rinse thoroughly and let your cushions air-dry. Thanks! Lana

The reviews refer to difficulty putting these products together. I am shying away. Thoughts?

Hi Dan, Thank you for your question! Products that require assembly often take less than 30 minutes to complete. Some components come partially assembled, such as a fully built seat, backrest, or tabletop. You'll need to finish assembly by affixing the components together. For larger pieces, such as dining tables and sofas, we recommend asking a friend or family member for help. You can also view assembly instructions on the product page under the Product Details section, labeled Assembly Information. Thanks, Lana

Is the midnight linen fabric considered a dark navy or black? Is this a Revolution or Sunbrella product?

**Tracey Ford** Assign Tuesday 11:03 am **To:** Gretchen Vance Show more ===========Write below this line to answer in private=========== ===========Write below this line to answer in public============ Hi Gretchen! Thanks for your question! The Midnight Linen is considered the deepest of navy. almost black, but it truly can pull either color. It is a really beautiful, deep and saturated color. The Midnight Linen is one of our durable, weather-resistant, high performance Revolution Fabrics. You can order a sample swatch of Midnight Linen Fabric under our Get Inspired Tab! Thanks, Tracey

I know this chair does not come with an ottoman but we must have one. Do you recommend we get one of the folding Adirondack ottoman's in the same finish? I am concerned because of the height of the chair we might not choose the right ottoman. Please advise.

Hi Heather, Thank you for your inquiry! The seat height for the Riviera Modern Lounge Chair is 15.75 inches. You will want to look for an ottoman that is 15.75 inches in height or lower. All of the folding ottomans in POLYWOOD'S current portfolio are at 14 inches. Thank you, Lana

Hi - I am considering purchasing the Riviera Modern Lounge Chairs but I’d like to see what they look like without cushions. Even though I will use the cushions when in use, we have a good amount of wind so will remove when not in use. I understand they do not have ties or any way to attach to chair? Thank you.

Hi Kathy, Thank you for your inquiry! I will be reaching out to you via email at [email protected] with some photos of the Riviera Lounge chair with the cushions removed. We do not have any digital imagery of just the frames from our Creative Department, so I'll be providing a photo I'll take from our showroom collection to assist you with your questions. You are correct that the cushions do not have tie-downs, but they fit snugly into the chair frame. Thanks! Lana

Can the chair be used comfortably without the cushion if I don’t want to leave the cushions outside all of the time? Do you have a photo of the chair without the cushion? Also, how does the cushion attach? I don’t see ties in the back photos.

Hello Maebe, Thank you for reaching out and for your interest in the Riviera Modern Lounge Chair. With our deep seating chairs like this, it is not designed or recommended to be used without the cushions as it is not comfortable. I will include a photo of the chair without the cushions below. Our cushions for deep seating don't come with ties as the cushions are meant to be flipped regularly to keep them looking nice and new.  Thanks -Jason

What are the dimensions of the seat and back cushions? I'm considering have custom cushion covers made.

Hello Naomi, thank you for your question. The seat's width is 21.5. The depth is 22. The back cushion is 22 in height and 20 in width. I hope this information helps. Thank you

Can this be purchased in the vintage polywood finishes?

Hi Liz, The best way to see if a product is available in Vintage Finish is to search for the SKU, but add a V to the end. In this case, I apologize, but the Riviera Modern Lounge Chair is not available in the Vintage Finish. Thanks for asking, Mindy

Why are so many customers having issues with product quality, assembly and customer service? I was going to order 4 of these Riviera chairs and am now considering your competitors. Any compelling reason to reconsider???

Hello Santi, There are a small number of our customers who need to contact Customer Service for issues when they receive their product. We strive to be great, but when that human element is there, that can sometimes mean a mistake or an issue. We stand behind our industry leading 20 year residential warranty and will send out pieces or replacements to resolve any of these issues, if they happen to occur. Thanks for reaching out. Mindy

Is there an ottoman that works for this chair?

Hello, Thanks for the great question. At this time an ottoman for the Riviera Chair is not something we make. I can let the design team know of the interest. Thanks, Heather

Please specify which fabrics are Sunbrella? You mention 3 tiers, yet the Riviera Modern Lounge chair only shows one tier of fabric. I definitely want Sunbrella.

Hi there! What a great question! This is Revolution fabric which is very comparable to Sunbrella, intended for outdoor use and is water resistance. All the best, Kaitlyn

What are the dimensions of just the back rest cushion (WxHxD)? Thanks!

Hi there, Thanks for reaching out! The Riviera Modern Collection backrest cushions measure about 21.5" H x 3" Thick x 20.75"' W. Please let us know if there is anything else we can answer for you. All the best, Candace

Can you purchase additional cushions like the ones that are included? I'd like having two sets just to mix it up.

Hi Geoffry, Thanks for reaching out! We do sell replacement deep seating cushions, but you won't be able to order them from our site. Instead you can reach out to our customer experience team so we can help create and place the order for you. You can email us at [email protected] any time. You can also reach us by phone or live chat, Monday - Friday, 8AM - 5PM EST. The phone number is 855.935.5550 or you can use the chat feature on our website, polywood.com. Have a wonderful day! Candace

After reviewing the questions and answers below, I don't see a different variety of fabrics? Are these all the same type of fabric? Is it meant to be left outside? Also, how do the cushions attach to the chairs?

Hi there, Thanks for reaching out! We've been updating our fabric selections recently, so that could be why the previous reviews and answers don't match what you're seeing on the site now. We use outdoor performance fabrics for all of our cushions. These are weather-resistant performance fabrics designed to protect against fading and degradation from sunlight. Covering or storing your cushions will help extend their life though. The back cushion is attached to the seat cushion. There are straps that fasten around the rear of the chair frame to hold the cushions in place. All the best, Candace

What is the difference between the three tiers of cushion pricing? Which of the tiers is the Sunbrella fabric?

Hi there Daniel! What a great question! The first price tier is for the set with cushions made from Revolution fabrics. The second tier is the Sunbrella Grade A fabrics and the third tier gives the Sunbrella Grade B fabrics. I hope this answers your question. All the best, Kaitlyn

We seek a lounge chair style without pads for year-round use in an unprotected setting. Not practical for us to remove and store cushions when furniture is not in use. May we see a photo of this chair without the pads? How far apart are the slats under the seat cushions? What is the seat height without the pads? We're willing to try to adapt for use w/o cushions!

Hi Ron, Thanks for reaching out! We have a variety of chairs that don't require cushions. We offer Adirondacks, Rocking Chairs, and Dining Chairs without cushions. If you prefer the look of the deep seating chairs then you might prefer one of our garden arm chairs instead. You can see the various styles here: https://www.polywood.com/catalogsearch/result/?cat=107&q=%26quot%3Bgarden+arm+chair%26quot%3B Please let us know if there is anything else we can answer for you. All the best, Candace

Can anyone speak to the the overall comfort level of the Riviera Modern Lounge chair? I am interested in the ease of getting in and out, as the chair sits slightly lower than some others of its type.

Hi Anne, Great question! The seat of the Riviera Modern Lounge Chair is about 16" off the ground, which is taller than the seating height of Adirondack chairs, making it easier to get in and out. This chair was also designed with a cushion so the seat itself will be more comfy and cozy. Thanks for reaching out! Kaylan

What is the difference between "linen" cushion and "natural" cushion? Natural is more expensive, what is the reasoning?

Hi Brad, Great question! Textured Linen and Natural differ in price because they're different brands of outdoor fabric. Textured Linen is manufactured by Revolution Performance Fabrics and Natural is by Sunbrella. Thanks for reaching out! Kaylan

Are these chairs able to be used without the pads? If so, are the comfortable?

Hi Amy, The Rivera Collection is meant to be used with the cushions. It would not be comfortable to use without them. Thank you for asking! Karen