Overall rating: 4.7605634 / 5 from 994 reviews.

AI Generated Review Summary

The Vineyard 48" Bench is praised for its quick and seamless shipping, great color, perfect size, and high-quality materials. Customers also appreciate its easy assembly and sleek look. However, feedback on customer service is mixed.

Summary topics

• Shipping Speed (6%): It was observed by customers that the shipping was quick and seamless, with good quality and speedy delivery.
• Product Color (7%): Customers appreciated the great color of the product, as it was mentioned multiple times in the reviews.
• Product Size (4%): Customers expressed satisfaction with the perfect size of the product, which was mentioned multiple times in the reviews.
• Product Pieces (4%): It was observed by customers that the pieces are great, perfect, solid, and easy to assemble.
• Product Quality (15%): A significant number of customers pointed out that the product has high quality materials and is easy to assemble.

Review topics: ["instructions","installation","size","issues","color","replacement","fit","works","material","quality","shipping","service","looks","packaging","style","set","design","value","assembly","price","customer service","construction","maintenance","use","craftsmanship","husband","finish","feels","durability","box"].

Review highlights

• "Fast service, free delivery, came quickly and was easy to put together with excellent quality!" — Darlene B.
• "Arrived timely- easy assembly- sturdy furniture." — Carla T.
• "The color matches my house colors perfectly, and the overall result is a very classy look!" — Elizabeth P.

Reviews

Q&A

Hello. I'm a repeat customer, 2023, kids picnic table. Also have a 5 star review from neighbor with a dining & seating order. I would like a matching price for your Vineyard 48" bench, mahogany. Amazon: $350.10 Thanks for your consideration and reply.

Hello Maggie, Thank you for reaching out! Unfortunately, we don't match prices with merchants that sell our products. Our intention is to support our partners rather than compete with them for customers. We truly appreciate your understanding. If you have any further questions, feel free to contact us at our Help Center (https://help.polywood.com/hc/en-us). Thank you, Emma

I am interested in a variety of colors for the Lakeside furniture. How do I get to the color chart for each item to determine price per item?

Hello Gwen, Great question! To view available colors and pricing for our Lakeside Collection, you’ll want to select a specific item first—each product has its own color options and pricing that update dynamically. ### **Here’s how to find it:** 1. Visit the POLYWOOD Lakeside Collection 2. Click on any item you’re interested in 3. On the product page, you’ll see a “POLYWOOD Color” selector 4. As you choose different colors, the price (if applicable) will update automatically Feel free to contact us at our Help Center (https://help.polywood.com/hc/en-us) if you need further assistance. Happy shopping! Thank you, Emma

I would like to use this in a mud room - can you tell me what height of storage bin would be able to fit underneath the seat ? Or in other words the ground clearance underneath the bench ? I assume the seat of the bench is several inches think ? Thank you

Hi Steph, Thank you for your question! There's 13.5" of clearance under the bench seat and 33.5" of distance between the gussets under the seat. Happy shopping! Thanks, Lana

what's the difference between the traditional & the vineyard 48" garden benches??

Hi Mary, Thank you for your question! The biggest difference is the small detail under the seat that you will see on the Vineyard bench that you won't see on the Traditional Garden Bench. There are also 11 vertical slats in the back assembly of the Traditional Garden bench, while the Vineyard bench only has 10 slats. I hope this helped. Thank you, Michelle

The specs for the 48 inch Vineyard bench is 300 pounds per seat. Does that mean that the total bench specs out at 300 pounds or is the bench considered to be a two seater?

Hello Dean, Thank you for your question! The Vineyard 48" Bench is weight tested to 300 lbs. per seating position, so 600 lbs. total. Thanks, Mindy

Is the color guaranteed not to fade. Using it year round in direct sun

Hello Michele, POLYWOOD lumber is made with UV-stabilizers to minimize fading; however, upon exposure to the sun, all colors will fade to some degree. To minimize possible fading: keep product covered, utilize cushions where applicable, minimize direct sunlight by storing product when not in use, or use a UV-protectant. Thanks, Mindy

do you assemble on site

Hello Danae, I apologize, we do not offer assembly services. You can look to see if there is anyone in your local area, or try handy.com. Thanks, Mindy

I own a Vineyard bench that I bought in 2023. The slat in the back of the bench have popped out of the groves in the bottom beam of the back piece. How do I get them back into their slots and how do I keep them there? Can I use Gorilla Glue?

Hi Rochelle, Thanks for reaching out! We're sorry to hear about the issues with your bench. If you haven't already, please contact our Help Center and file a warranty claim so our Customer Experience team can assist you. Here's a link to our Help Center. Thanks! Lana

Is the wood smooth to the touch or have a grainy/granular feel?

Thank you for your question, Taylor! Our Classic Finish emulates the smooth texture and subtle sheen of satin-painted wood with the added benefits of easy cleaning and all-weather durability. Happy shopping! Thanks, Lana

bolt E that is part of the back of bench that feeds into a steel rode will not thread into the female part. it will thread about 3/8 inch and stop. Is this wrong are is it the wrong bolt. It acts as if it was not tapped for enough. what should I do?

Hi Louis, Thanks for reaching out! I'm sorry to hear you're having assembly issues. Please contact our Help Center and a Customer Experience team member will assist you. Thanks!

Love the look of this bench. Can you put a memorial engraving on it for me? If so, how much?

Hi Linda, Thank you for your question! Currently, POLYWOOD doesn't provide custom plaques or engraving services. Attaching plaques to our furniture won't void the warranty for the entire item. However, the specific component the plaque is connected to will be exempt from the warranty due to using screws or adhesives to modify the part. The headrail of the bench is 2.96" wide if you choose to source a memorial plaque. Thanks, Lana

Does this bench come in NAVY BLUE?

Hi Patricia, Thanks for reaching out with your question. Currently the Vineyard 48" Bench does not come in Navy. We do offer other benches in Navy and you will find those listed on the garden bench product page. Have a great day! Tracey.

Do You Sell In (KITS)

Hi Ronald, Thanks for reaching out with your question! Yes! We have a couple different set options for the Vineyard 48" Bench! You can check them out here if you would like to learn more! Happy Shopping! Tracey

What are the measurements of the top rail of the 48 inch Vineyard bench? I need to know as we are having a memorial plaque made. Thanks!

Hi Elaine, Thank you for your question. What a lovely gesture! The headrail width is 2.96 inches. Best, Lana

What size throw pillows are best with the Vineyard 48" bench? I'm torn between 16" and 18".

Hi Pam, Thank you for your question! Depending on the type of pattern you interested in for the throw pillows, you may want to consider going with the larger pillow to show more of the pattern. Either pillow size will look lovely on the Vineyard 48" Bench. Thank you, Lana

'Weight tested up to 300 lbs per seat' - does this mean that the Vineyard 48" Bench TOTAL weight limit for 2 people is 300 lbs.? I have priced similar and identical benches elsewhere and their weight capacity is 650 lbs. Will not order until hearing back from you folks. Thank you.

Hi Shirley, Thank you for your question! The Vineyard 48" Bench is weight tested to 300 lbs. per seating position, so 600 lbs. total. Thanks! Lana

What are the dimensions of the box that the product is shipped in?

Hi Archit, Thank you for your inquiry! The Vineyard 48" bench shipping box dimensions are 45" L x 24" W x 10" H and 54 lbs. Thanks, Lana

The Vineyard 48” Bench just arrived & comes with 4 triangular gussets that you have to drill holes in legs to attach. Question: why 4 as looks like only 2 places in front to attach, and are they necessary to install for stability? In other words, can we leave them off altogether?

Hi Jackie, Thank you for reaching out with your question! The bench should come with a total of 2 gussets, as only 2 are needed for the assembly of the bench. With this being said, it may be possible you received extra gussets. The gussets are necessary to install for stability, as they are needed for the support of your bench. I hope this helps. Thank you, Michelle

Are there any other custom order colors available? I am looking for a Mediterranean blue shad.

Hi Deb, The Vineyard 48" Bench is only available in the more traditional colors and we do not make custom orders at this time. However, I can definitely pass that on to our design teams for consideration. Please sign up for our weekly newsletter, as this will be the best place to see any potential new products and to be notified of any upcoming sales or promotions. You can sign up here at: https://www.polywood.com/. You can sign up by scrolling all the way down to the bottom of the page and entering your email address in the text box under "This is a good sign(up)." Thank you again for your wonderful suggestion! Thank you, Michelle

Hello- Would you be able to put a plaque at the top of the bench in order to have the bench be in memory of someone? Do you offer these plaques? Would you recommend drilling into the polywood or glueing the plaque to the bench?

Hello Caitlin, Yes, you can add a memorial plaque to our benches. We would not recommend glue or adhesive, as it will not stick to the poly lumber material of our furniture. We do not have plaques, but you can look in your area for a company that can provide them. We would recommend wood/deck screws that are stainless steel; chrome-coated would be the best option, if available. Thanks for asking, Mindy